FAQs

Why did you change your name?

You may have heard we recently announced that Services for the Elderly of Farmington is undergoing a name change. This decision was driven by several factors. First, to pay tribute to our founder, Hope Emery, second to differentiate ourselves from the Town of Farmington, and third to align our name with our mission of community service and support for the homebound.


The renaming process was meticulous. We involved focus groups, extensive brainstorming, and collaboration with experts. We partnered with The Walker Group to develop a meaningful name and logo, as well as a new website. We also worked closely with Kate Emery, Hope's daughter, and sought input from our long-time previous Executive Director Nancy Walker as well as previous board members.


We officially announced our new name on September 26, 2024 at a dinner attended by 100 people, including all of Hope Emery's children.


Our new name is H.O.P.E. Partners of Farmington, and the acronym H.O.P.E. stands for Helping Others Prosper Everyday.

  • How do I return equipment?

    Please return medical equipment clean and in usable condition to: 321 New Britain Ave, Unionville during our business hours of 9:00 AM to 4:00 PM Monday through Friday. We are located behind the Farmington Senior Center. Items can be left outside our door. If you need assistance, come in to let us know you are here. Please do not leave equipment during the weekend. 

  • How does the Medical Equipment Closet program work?

    We charge a small one-time fee for our items. Fee is due at time of pickup. Pickups are done by appointment between the hours of 9:00 AM and 4:00 PM. We will have you complete a loan agreement (done once per year). We accept cash, check, or charge.

  • How long can I keep equipment?

    You are allowed to keep the equipment as long as needed. 

  • What kind of equipment do you take/don’t take?

    If you are making a large donation of equipment, please call us to make an appointment so we can reserve some time to be available for the drop off. 


    We take equipment that is clean, and in good and usable condition such as; wheelchairs, walkers, rollators (4 wheeled walkers with a seat), commodes, shower chairs, incontinence products, electric lift chairs in leather or vinyl*, power scooters & wheelchairs, transition and portable ramps, Hoyer lifts, sit to stand lifts. 


    We do not take items that are broken, unsafe, or have a significant amount of rust. We don't take large items such as hospital beds/mattresses, large ramps, stair lift chairs. If you are unsure if we will take your items, please call us at 860-673-1441 ext. 1.


    *Due to hygenic reasons we will take a fabric chair only if it's new and/or has been cleaned. 

  • What do you have for medical equipment? I’m not sure what I need.

    We generally have a supply of wheelchairs, walkers, rollators (4 wheeled walkers with a seat), commodes, shower chairs, incontinence products, transition and portable ramps. We occasionally have electric lift chairs, power scooters & wheelchairs, Hoyer lifts, sit to stand lifts.


    If we do not have what you are looking for, we will either add you to our wait list or refer you to another loan closet. If you are not sure if we have something you need, please call us at 860-673-1441 ext. 1. 

  • What are your hours/Are you open weekends?

    We are open 9:00 AM - 4:00 PM Monday through Friday.

  • Who is there to help me if I come to your office?

    Our Executive Director Toni Andreoli and our Program Coordinator Cindy McAuliffe are in the office to assist you and provide guidance with any questions or concerns you may have.

  • Who do you recommend for assistance at home for Medicare, Life Alert questions?

    Please call the Farmington Social Services office at (860) 675-2390. 

  • I'd like to make an appointment for my taxes, or I have a questions about a Senior Center Program.

    Please call the Farmington Senior Center at (860) 675-2392.

  • Do I need a PayPal account to donate to you?

    No, you do not need a PayPal account to donate on our PayPal page. You can find out more about our ways to donate here. 

    Donate on PayPal
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